Terms Of Service
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY USING THIS WEBSITE AND THE SERVICES, THE USER AGREES TO BE BOUND BY ALL OF THESE TERMS AND CONDITIONS.
PLEASE NOTE THAT ZOOP AND SHRIRAM FINANCE PROVIDE SERVICES IN COMPLIANCE WITH APPLICABLE INDIAN LAW.
EXCEPT AS SPECIFIED IN THESE TERMS OF USE OR AS AGREED UPON IN WRITING WITH ZOOP AND SHRIRAM FINANCE, IF YOU ARE A CITIZEN OR RESIDENT OF THE EUROPEAN UNION, THE STATE OF CALIFORNIA, OR ANY OTHER JURISDICTION THAT REGULATES THE USE OF PERSONAL INFORMATION OR IMPOSES ADDITIONAL REQUIREMENTS BEYOND INDIAN LAW, YOU MUST DETERMINE THE SUITABILITY OF USING THESE SERVICES. ZOOP AND SHRIRAM FINANCE RESERVE THE RIGHT TO DENY USAGE TO SUCH RESIDENTS OR CITIZENS BASED ON THEIR EVALUATION. YOUR ACCEPTANCE OF THESE TERMS OF SERVICE DOES NOT BIND ZOOP OR SHRIRAM FINANCE IN ANY WAY.
1. Introduction
Welcome to ZOOP and Shriram Finance. These Terms of Service ("Terms") govern your access to and use of the website, subdomains, mobile applications, services, and tools provided by ZOOP (Quagga Tech Private Limited) and Shriram Finance (collectively referred to as "ZOOP and Shriram Finance," "we," "our," or "us").
For the purposes of these Terms, "you," "your," and "user" refer to any natural or legal person or entity accessing or using the site, either by registering or by browsing without registration.
By accessing, browsing, or using ZOOP and Shriram Finance's website and services, you confirm that you have read, understood, and agree to comply with these Terms.
Before using our services, you must read, understand, and accept these Terms along with our Privacy Notice. These Terms incorporate, by reference, any additional linked policies or terms applicable to your use of ZOOP and Shriram Finance's services. Any new features, products, or services introduced by ZOOP and Shriram Finance will also be governed by these Terms unless explicitly stated otherwise.
2. User Terms
These Terms remain in effect as long as you access or use ZOOP and Shriram Finance's website and services. No rights or benefits under these Terms shall be conferred upon third parties.
3. Eligibility
The services provided by ZOOP and Shriram Finance are only available to users who are legally competent to contract under the Indian Contract Act, 1872.
By using these services, you affirm that:
- You are at least 18 years old or have obtained parental/guardian consent.
- You have provided true, accurate, and complete information.
- You have the legal capacity to enter into binding contracts, including on behalf of an organization.
4. Privacy
Your privacy is important to us. Please review our Privacy Notice, which explains how we collect, use, and safeguard your personal information.
5. Third-Party Information on the Site
ZOOP and Shriram Finance may provide access to third-party links, tools, and services. These are provided "as is" and "as available", with no warranties or endorsements from us. We do not assume responsibility for the content, accuracy, or security of third-party services.
If you access third-party services via ZOOP and Shriram Finance, you are solely responsible for reviewing their policies and terms.
6. Phishing Prevention
To protect users from fraudulent websites, ZOOP and Shriram Finance ensure that our official site is HTTPS-enabled. Always verify that you are on our official website before entering any information. We are not liable for any data entered on fraudulent third-party sites.
If you encounter a suspicious webpage impersonating ZOOP and Shriram Finance, report it immediately to info@zoop.one.
7. Appropriate Access & User Conduct
Users must not:
- Use ZOOP and Shriram Finance's services for unlawful purposes.
- Attempt to modify, reverse-engineer, or manipulate the website or its services.
- Distribute spam, malware, or fraudulent content.
- Share unauthorized access credentials or misrepresent their identity.
8. Copyright, Trademarks, and Intellectual Property Rights
All content, including text, images, and logos, belongs to ZOOP and Shriram Finance and is protected under applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.
By using our services, you grant ZOOP and Shriram Finance a non-exclusive, royalty-free license to display your company's logo in promotional materials unless otherwise agreed in writing.
9. Refund Policy
ZOOP and Shriram Finance do not offer refunds on subscription fees unless the refund claim arises due to a breach of service obligations on our part.
10. Indemnification
You agree to indemnify and hold harmless ZOOP and Shriram Finance, their employees, directors, and affiliates from any claims, damages, or legal expenses arising from:
- Your misuse of our services.
- Your violation of these Terms.
11. Disclaimer of Warranties & Limitation of Liability
All services are provided "as is" and "as available" without warranties of any kind. ZOOP and Shriram Finance are not liable for:
- Errors, delays, or interruptions in service.
- Loss of business, revenue, or data.
- Third-party content or transactions.
12. Termination of Access
ZOOP and Shriram Finance reserve the right to terminate or suspend access to users found in violation of these Terms, without prior notice.
13. Governing Law & Jurisdiction
These Terms shall be governed by Indian law, and any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.
14. Changes to These Terms
ZOOP and Shriram Finance reserve the right to update these Terms at any time. Continued use of our services after any changes indicates acceptance of the revised Terms. Users are encouraged to review these Terms periodically.
15. Contact Us
For any complaints, violations, or suggestions, please contact:
Key Updates:
- Shriram Finance has been added alongside ZOOP throughout the document.
- Grammar and formatting have been corrected for better readability.
- Legal and compliance language has been refined while maintaining clarity.