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Digital Solution

As regulatory frameworks evolve, the Reserve Bank of India (RBI) has emphasized the need for secure, compliant, and seamless Agent-Based Digital solutions. ZOOP’s RBI-Compliant Digital Solution ensures adherence to RBI guidelines while optimizing the e process for businesses.
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RBI Guidelines for Digital KYC
Application Infrastructure Requirements
The digital KYC process must be conducted via an authenticated application provided by the Regulated Entity (RE).
Access to the application must be controlled and restricted to authorized officials via login ID, password, or OTP-based authentication.
Live Photo Capture Requirements
Only live photographs of customers can be captured; printed or video-based images are not permitted.
Photographs must have a watermark including:
  • GPS coordinates
  • Authorized official’s name
  • Unique employee code
  • Date & Timestamp
  • Customer Application Form (CAF) number
Background must be white with no obstructions.
Document Capture Requirements
The original OVD (Officially Valid Document) must be captured vertically from above.
The system must auto-populate details from QR codes where available (e.g., Aadhaar).
Process Security Requirements
OTP-based verification for customer consent.
SeparateOTP verification for authorized officials.
Digital signature
integration for document authentication.
Audit trail maintenance for complete compliance.
How Our RBI-Compliant Digital KYC Solution Works?
phase1phase1 tag
Secure Document Retrieval with DigiLocker
Our solution integrates DigiLocker SDK, ensuring:
  • Aadhaar-based KYC verification
  • OTP Authentication
  • PAN Verification
phase2phase2 tag
Advanced Face Liveness Verification
Using ZOOP's Face Liveness Verification SDK, we ensure:
1. Spoof detection and liveness checks to authenticate real individuals.
2. Compliance with mandatory verification parameters.
3. Matching the live image captured during KYC with the retrieved photograph from DigiLocker:
  • No accessories
  • Live presence detection
  • White background
  • Straight face positioning
  • Eye visibility enforcement.
  • Automated camera activation
phase3phase3 tag
Output
The final image is digitally watermarked with:
1. Customer Application Form (CAF) number
2. GPS coordinates
3. Authorized official's name
4. Unique employee code
5. Date and timestamp
PHASE 1PHASE 2PHASE 3
Secure Document Retrieval with DigiLocker
Our solution integrates DigiLocker SDK, ensuring:
  • Aadhaar-based KYC verification
  • OTP Authentication
  • PAN Verification
Advanced Face Liveness Verification
Using ZOOP's Face Liveness Verification SDK, we ensure:
1. Spoof detection and liveness checks to authenticate real individuals.
2. Compliance with mandatory verification parameters.
3. Matching the live image captured during KYC with the retrieved photograph from DigiLocker:
    Output
    The final image is digitally watermarked with:
    1. Customer Application Form (CAF) number
    2. GPS coordinates
    3. Authorized official's name
    4. Unique employee code
    5. Date and timestamp
    phase1
    Why Choose ZOOP's Digital KYC Solution?
    Regulatory Compliance:

    Fully aligns with RBI's Digital KYC guidelines.

    Enhanced Customer Experience:

    Paperless and hassle-free KYC process.

    Operational Efficiency:

    Reduces onboarding time with automation and accuracy.

    Fraud Prevention:

    Uses face liveness checks and AI-based identity verification.

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